Effective 6 September 2026
Delete your Hajenda account
Providers can start an account-deletion request from Hajenda or contact us if they cannot sign in.
From your account
Sign in, open Settings, choose Account deletion, review the effect on future bookings and subscriptions, and confirm the request. A subscription must also be cancelled in the billing channel used—Paystack on web or Google Play on Android—to prevent renewal.
Open SettingsIf you cannot sign in
Email [email protected] from the address on your account. We will verify ownership before acting.
What is deleted or retained
Your public business page, services, availability, logo, and account access are removed as part of deletion. Booking and transaction records may be retained or de-identified where required for settlement, refunds, disputes, fraud prevention, tax, accounting, or other legal obligations. Retained records are access-restricted and are not used for marketing.